Acerca de
Due Dates and Overdue Notifications
-
Borrowers will have the option at check-out to receive a printed receipt, a text receipt, or an email receipt that lists the item(s) checked out and their due dates. Text and email receipts require a valid text phone number or a valid email address.
​
-
Borrowers who provide a valid text phone number or a valid email address will receive a text or email reminder notification 1 day prior to an item’s due date.
​
-
Borrowers who provide a valid text phone number or a valid email address will receive a text or email reminder notification 7 days after an item’s due date informing them the item is overdue and needs to be returned to the library.
​
-
Borrowers who provide a valid text phone number or a valid email address will receive a text or email reminder notification 14 days after an item’s due date informing them the item is still overdue and needs to be returned to the library.
​
-
After an item is 14 days overdue, borrowers who provide a valid phone number will receive a courtesy phone call to the number on record informing them of overdue items that need to be returned immediately to the library.
​
-
If the item(s) remain overdue on a borrower’s card, a warning letter will be mailed to the address on record. If there is no response to the warning letter, a certified letter will be sent to the address on record. The cost to mail the certified letter will be charged to the borrower’s account. If there is no response to the certified letter, borrowers may be summoned to appear in Mercer County District Court.
​
-
It is the borrower’s responsibility to keep their phone number, text phone number and email address up to date.
​
-
If the borrower provides a text phone number, the borrower understands that their mobile provider may charge to receive text messages. By providing Grove City Community Library your text phone number you are agreeing that Grove City Community Library and staff are NOT responsible for any costs your mobile provider charges to receive text messages.
​
Please note, notifications and overdue notices are a courtesy of Grove City Community Library. Failure to receive a notification or an overdue notice does not exempt the borrower from returning resources on time or from paying overdue fines!